Fireflies
Fireflies is an AI-powered meeting assistant that automatically records, transcribes, and summarizes conversations from platforms like Zoom, Google Meet, and Microsoft Teams. It boasts 95% transcription accuracy, supports over 100 languages, and provides speaker recognition. Key capabilities include AI-generated summaries, action items, searchable transcripts, AskFred AI assistant, and conversation intelligence analytics with over 200 AI Skills to extract insights from meetings. Targeting teams of all sizes, Fireflies helps sales, recruiting, marketing, product, and engineering teams stay aligned. It integrates with CRMs like Salesforce, project management tools like Asana, and communication platforms like Slack. With SOC 2, GDPR, and HIPAA compliance, it offers enterprise-grade security.
Productivity
Added on
Jul 9, 2026
Monthly Visits
4.5M
Meeting transcriptionAI summariesSearch & AskFredLive assistIntegrationsEnterprise security
Product information
Everything worth knowing about Fireflies
The complete picture — from everyday features to the technical detail builders and IT folks dig for.
Core features
What it actually does
Meeting Transcription & Recording
Automatically record and transcribe meetings from Zoom, Google Meet, Microsoft Teams, and more with 95% accuracy.
Comprehensive AI Summaries
Get detailed notes, action items, and customized summaries instantly after every meeting.
AI-Powered Search & AskFred
Remember what was discussed on calls several months ago down to the specific sentence and timestamp, and ask Fred AI for answers.
Conversation Intelligence
Automatically track talk-time, sentiment, question detection, and topic trackers across conversations.
200+ AI Skills
Extract key details, generate follow-up emails, score candidates, and other insights from meetings.
Technical capabilities
Speaker Recognition & Language Detection
Automatically identify speakers and support 100+ languages with auto-detection.
Enterprise-Grade Security & Compliance
SOC 2 Type II, GDPR, HIPAA compliant with zero data retention and private storage.
Must watch videos
1:02:13
Tutorial1:02:13
Office Hours Build a voice agent live Recording
Every team has a call it runs on repeat. The recruiter is screening candidates. The sales rep is qualifying a lead. The CS team is running the same intake conversation. Same questions, over and over, eating the calendar.
In this office hours session, Pedro and Chan build a voice agent live, from a blank setup to a working link, in about 20 minutes. You give it your questions and context, share a link, and it holds a real conversation for you. You get back a transcript, a summary, and a scorecard you can compare side by side.
Voice Agents is part of Fireflies, the AI Assistant for meetings and work. It handles the repeatable first call so your team can spend its time on the conversations that need a human.
What we cover:
- What a voice agent is and where it fits: screening, qualifying, or intake
- The three-part setup: questions, knowledge, and instructions
- One-click agent creation for recruiting that pulls from your careers page
- Sharing with a link or QR code, no account needed on the other side
- How your candidates and leads pick their own language on the call
- A live call with the agent so you hear how natural it sounds
To be clear, this is a first-round filter that saves you time, not a replacement for the human conversation. Every call is recorded, and you stay in control of what advances.
Want the prompts and setup best practices from this session? Grab the voice agent playbook: https://fireflies.circle.so/c/resource-library/best-practices-to-build-a-voice-agent-playbook
Build your first voice agent in Fireflies: https://app.fireflies.ai/agents
Keep learning with Fireflies! Join the Fireflies Community for product updates, courses, guides, and practical ways to get more out of your AI Assistant 👉 https://community.fireflies.ai/
Chapters
0:00 Welcome and what we'll build
4:19 What a voice agent is and where it fits
8:33 The three-part setup: questions, knowledge, instructions
13:39 The template library
16:00 One-click agent creation for recruiting
21:37 Sharing: link, QR code, embed, and calendar
23:39 Let people pick their own language
24:13 The agent takes a live call
59:26
Tutorial59:26
Make your CRM update itself after every meeting (Fireflies CRM integrations)
Your sales reps are in meetings all day. Every call holds the next steps, the deal details, and the context your CRM needs. The problem is getting it all in there without losing an hour to copy-paste.
In this session, Pedro and Chan show how Fireflies, the AI Assistant for meetings and work, syncs your meeting notes straight into your CRM. Connect once, set a configuration, and Fireflies handles the logging in the background. No more missing data, no more manual entry.
What we cover:
- Why connecting your CRM is your unfair advantage in sales
- The one-click connect and the configuration step are the two most people skip
- Mapping notes to contacts, leads, companies, and deals automatically
- Creating tasks in your CRM from meeting action items
- Sending data manually when you want full control
- Using AI Skills to push specific fields, not just notes
- A first look at autofill CRM for custom fields
- How integration rules keep internal and sensitive meetings out of your CRM
Works with HubSpot, Salesforce, Attio, Pipedrive, Zoho, and more.
Connect your CRM and create your first configuration: https://app.fireflies.ai/integrations
Keep learning with Fireflies! Join the Fireflies Community for product updates, courses, guides, and practical ways to get more out of your AI Assistant 👉 https://fireflies.circle.so/feed
Chapters
0:00 Welcome and what we'll cover
3:00 Why connect your CRM to Fireflies
7:30 One-click connect and creating your first configuration
11:00 Mapping notes to contacts, leads, and companies
15:30 Creating tasks from action items
19:30 Sending data manually from the notepad
21:00 Using AI Skills to push fields to your CRM
22:30 Connectors: agentic actions in your CRM
24:00 How other CRMs work (Salesforce, Attio, and more)
26:00 First look: autofill CRM for custom fields
32:30 Security and compliance
33:30 Live Q&A
1:26
Tutorial1:26
New Voice Agents Dedicated Landing Pages & Self Serve Onboarding
Setting up an AI Voice Agent shouldn't mean staring at a blank screen. In this walkthrough, see how Fireflies builds your Voice Agent with you, step by step.
Pick the calls you want to automate, and Fireflies writes the questions for you based on your use case. Edit them, launch a ready-to-use agent, and connect your tools in one click.
In this video:
0:00 The blank-screen problem
0:06 Pick your role to start
0:14 Sign in and you're in
0:19 Tell Fireflies what to run
0:30 Questions, written for you
0:43 Your agent, already named
0:52 Choose what every call pulls
1:08 Connect your ATS, CRM, and Slack
1:17 Let Fireflies cover your other meetings
Explore guided onboarding by role:
Recruitment: https://fireflies.ai/voice-agents/recruitment
Sales: https://fireflies.ai/voice-agents/sales
Customer success: https://fireflies.ai/voice-agents/csm
Fireflies is the #1 AI Assistant for meetings and work. It runs your interviews, discovery calls, and check-ins as Voice Agents, no attendance required, then makes everything searchable and turns conversations into action. Try it: https://app.fireflies.ai/agents
Which call would you automate first? Let us know in the comments!
Who uses it
Real use cases, no hypeWhat's great
- Industry-leading 95%+ transcription accuracy
- Robust 100+ language and auto-detection support
- Excellent multi-platform capture (Chrome, mobile, desktop)
- Extensive 200+ AI Skills for domain-specific workflows
Technical strengths
- Strong enterprise security (SOC2, HIPAA, GDPR, zero-retention)
- Comprehensive GraphQL API for custom integration and automation
Where it falls short
- Free tier has restrictive 400-minute storage cap
- Advanced AI features require expensive Pro/Business plans
- Speaker diarization can struggle with overlapping voices
Technical limitations
- Post-processing AI (AskFred) is credit-gated, adding cost
- API rate limits exist on lower tiers, restricting automation
- Custom transcription model fine-tuning not available to users
For technical folks
The deep-dive specs
Transcription Accuracy
95%
Supported Languages
100+
Compliance
SOC 2 Type II, GDPR, HIPAA
AI Capabilities
Summaries, action items, soundbites
FAQ
Includes technical Q&AAn AI-powered tool that automatically joins, records, transcribes, summarizes, and analyzes your meetings.
Traffic Insights
Monthly Visits
4.5M
July 2026
Growth Rate
+0.03%
vs last month
Dominance
0.48%
in Productivity
Top Country
—
Top Countries
—
Growth Trend
Steady
Consistent user growth over last 6 months.
Honest pricing
No sneaky tiers, no “contact sales”
Here's who each plan is actually for — and where the hidden charges might hit.
Reviews
What the internet actually thinks
Data refreshed weekly. No paid placements.
Trustpilot
Not reviewed yet
G2
Not reviewed yet
Capterra
Not reviewed yet
Product Hunt
Not reviewed yet
COMMUNITY COMMENTS
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Found via these searches
#AI#MeetingAssistant#Transcription#Productivity#ConversationIntelligence#Summarization